The Amilda App

Book, arrive and earn, all in one place.

Everything for your visit to our boutique in The Hague, from booking your next treatment to opening the door when you arrive.

The Amilda App home screen with Book now, Rewards and your appointments

What you can do in the app

Book in a few taps

See live availability and last-minute openings across our massages and facials, and book whenever it suits you.

Door access

Every appointment comes with its own door access, so you can open the boutique door straight from your phone.

Pay securely

Pay by credit card, iDEAL or gift card through a secure checkout.

Gift cards

Buy an Amilda gift card in moments, ready to send.

Reward points

Earn 1 point for every €1 spent on treatments, and see exactly which rewards are waiting for you.

Chat or talk to us

Message or call us straight from the app. You're already signed in, so we know who you are and can help right away, without extra checks.

Rewards, with every visit

Every euro you spend on treatments earns you one point. Collect points and choose a reward, from a little luxury to take home to a treatment at the boutique.

€1

=

1 point

Points and rewards in the Amilda App

300 points

Deep Relax Bath & Shower Oil, mini

Aromatherapy Associates

A calming blend of vetiver and chamomile, a small luxury to take home.

900 points

Steam Experience

At the boutique

Twenty minutes of gentle steam in your own private room, with a private shower.

1,000 points

Face Massage Ritual

At the boutique

A focused 30-minute CTR Face Massage for the face, neck and shoulders.

1,200 points

Aromatherapy Candle, Revive

Aromatherapy Associates

A refreshing blend of grapefruit, juniper berry and rosemary essential oils.

  • Points are added to your account after your appointment
  • All rewards and your points balance are always visible in the app
  • Show the QR code in your app at the boutique to redeem a reward
  • Rewards can only be redeemed in person at the boutique, using the app

Rewards terms apply. Rewards shown may change, see the app for the current selection.

How door access works

1

Book your appointment

Door access is created for you automatically.

2

Connect your booking

Make sure the app uses the same name and email address you booked with.

3

Arrive and open

In front of the boutique, with location services switched on, open the door from the app. Door access is available from 25 minutes before your appointment until 5 minutes after it starts.

25 min before  ·  Appointment starts  ·  +5 min

Door access in the Amilda App with the Open door button

Your digital key appears on the home screen when your appointment is coming up.

Get started

1

Download the Amilda app from the App Store or Google Play.

2

Sign in with the same name and email address you use to book.

3

Book, arrive and start earning.

Frequently asked questions

Do I need the app to book?

No, you can still book online, by phone or via WhatsApp. The app simply makes it quicker, and it's where you'll find your door access and redeem your rewards.

How do I earn reward points?

You earn 1 point for every €1 spent on treatments. Points are added to your account after your appointment. Gift card purchases and products don't earn points.

Where can I see which rewards are available?

All rewards are listed in the app, together with your current points balance.

How do I redeem a reward?

At the boutique, show the QR code in your app and our team will scan it. Rewards can only be redeemed in person at the boutique.

When does door access work?

From 25 minutes before your appointment until 5 minutes after it starts, and only when you are in front of the boutique, with location services switched on for the app, so the app can recognise you're at the boutique.

Door access isn't working. What should I do?

Check that your app is connected to your booking with the same name and email address, that location services are switched on for the app, that you are in front of the boutique, and that you are within the door access window. If it still doesn't open, call or WhatsApp us on +31702192266.

Is paying in the app secure?

Yes. All payments go through a secure checkout, by credit card, iDEAL or gift card.

Can I buy a gift card in the app?

Yes, gift cards can be bought directly in the app.

Can I contact you through the app?

Yes. Use Chat with us or Talk to us on the home screen. Because you are already signed in, we can see who you are and help you straight away, without asking you to verify your details again.

Is the app available in Dutch?

Yes, the app is available in both English and Dutch.

Is the app free?

Yes, the Amilda app is free for iPhone and Android.

Your next visit starts here.

Prefer to book without the app? Book online as usual.